DISQUS

DISQUS Hello! Oracle AppsLab is using DISQUS, a powerful comment system, to manage its comments. Learn more.

Community Page

Oracle AppsLab

Jump to original thread »
Author

New SaaS Features? Easter Egg or Spam Blast?

Started by manalang · 9 months ago

I’ve spent the majority of my Life 2.0 using SaaS (Software as a Service), not producing it, but now that Connect is live and has users, I’m getting a taste for the production side of the house.
Ask anyone savvy, like Anshu, about the benefits of SaaS, and d ... Continue reading »

4 comments

  • Meg

    1 year ago

    I'm guessing that the rapid adoption of Connect has done a disservice to your expectations. The initial connect viral adoption was high results for low investment. You got an email, you accepted the email, you sent a few invitations and the saga continued.

    The other features require a bit more thinking/work on the part of users and therefore are not as top of mind. Have you forgotten that people are lazy?
    reply
  • Tim

    1 year ago

    I guess to get the viral uptake going again you need to add some thing that folks simply can not do without. To echo Meg, you need to make it as easy as possible for the user to take advantage.
    I think you're butting up against it being a corporate network - we need the ability to share information, files, etc - its coming I know - posting our pictures and sharing kudos is fun but ultimately just that, a bit of fun.
    Not meaning to be mean here but I think once Connect offers us something that helps in our daily working lives you will not have a problem getting uptake again.
    reply
  • Jake

    1 year ago

    Sure.
    There are little things out there. Click to IM in place, click to call (new), find people based on profile information, etc.
    Nothing earth-shattering, but still new to Oracle in that we don't have it in other systems.

    But this post wasn't really meant to be about Connect. I am curious to know about how SaaS features are found by customers.

    Jake
    reply
  • Beau

    1 year ago

    Want to build buzz for a new feature?

    A. Release it
    B. Document it
    C. Label it as "New!"
    D. Announce it: blogs, forums, press, etc
    E. Communicate directly with users who have requested it
    F. Add a note in a user's log when they adopt it
    G. Publicize users who use it well
    H. Publicize users who find new uses
    reply

Add New Comment

Returning? Login