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Rich and Anthony deployed a few key fixes last week, nothing too bloggable. They were focused on securing private group activity and caching, which was causing some weird behavior. So, rather than blog those, my periodic Mix post this week is more metrics.
As a follow up to my first Fun wi ... Continue reading »
As a follow up to my first Fun wi ... Continue reading »
1 year ago
... but you do have one on your own blog... :-)
1 year ago
As surprising is the fact that 'retail' is the number 1 tag , I am equally amazed to see that 69% (100-31) of the ideas don't have a single comment.
What do you think it tell us about the online communities at large? What is the threshold figure which tell us whether a community or platform is active or passive?
-Shishir
1 year ago
@Shishir: I think the retail tag's popularity can be attributed to that team's uptake of Mix. They are forming groups and engaging customers.
The 69% you reference didn't surprise me. Mix includes a lot of people (employees and customers) new to communities, and the dialog part is new too. I expect this to take some time. Plus, we understand that Mix could always use improvement, i.e. it may not be universally intuitive. So, users may not always find what they want to discuss.
I don't think you can apply this metric as a pass/fail bar to any community. There are too many moving parts, the user population's demographics, the number of community monitors, etc.
However, rather than dodge your question, I think my personal success metric would be 80%, optimally. We won't reach that for a while.
1 year ago
You really need to make the web site the number one agenda item for ALL Oracle User Groups and their SIGs. The product is great and something i have wanted from our SIG (Projects) for a while - we are being signed up to a ListServe (Doh!)
Time to promote your product! You need buy in from Oracle bosses to get this out there to the user base - the more the better.
I would be pushing to get rid of the metalink forums (not metalink itself) and replace them with Mix - i hate the forums!
Paul
1 year ago
Uptake was initially slow in Apps, so we branched out to include tech.
Promotion will pick up this year as Marketing moves its activities to Mix, so you'll see more at conferences (e.g. Collaborate) and more on oracle.com in the coming months.
We'll see how traditional promotion works as compared to viral spread. Our little team may need some help though, being only 2 developers. It may be time for me to break down an learn some Ruby.