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Where do you think OCS is relative to enterprise 2.0?
I haven't spoken to their product team about Enterprise 2.0 recently. And if it I knew, I couldn't tell you :-)
Nice try though. If you want to sit with someone on the product team, let me know.
"complete tool" is intentional ? Please clarify..
My impression of the reason we have different approaches is that we're trying to implement in an environment that may make untenable demands on the software deployed within it. Interoperability and openness often clash with security concerns and politics.
Describing my (currently) favored approach of using external tools in conjunction with open internal tools as 'on the down low' is correct in a sense: I think developing prototypes outside of the institutional framework around the development process can be a powerful approach to introducing internal tools and (most importantly) triggering conversations.
This doesn't mean that the development and the tools are secret and unsupported. In fact, the goal of conversation requires that the existence of tools be shared and that we be willing to discuss the tools.
Example: External widgets on internal wikis raise information security issues around cross-site-scripting. Discussion: How do we balance increased (I assume) productivity from these widgets against the security tradeoff? Is it or is it not worthwhile to redevelop the widget in-house in order to change the security exposure under discussion?
These are complex discussions around subjects that most people (myself included) don't fully understand. There are issues around whether we are correctly portraying the the tradeoffs of information security and how we measure the return on investment of knowledge management and communication tools.
I think it helps a lot to have examples that we can use as discussion points and I certainly like being able to use my tools of choice, but the real goal is to accelerate the discussions and create solutions (both technical and political) that I hope will end up unifying the three approaches.
Our discussion really got me thinking empirically about how to approach the Enterprise 2.0 demand internally, which in and of itself is a positive. Anyone approaching an E 2.0 problem needs to understand the broad options and moving parts before continuing down any of the paths.
Anyway, all good stuff.