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Not sure why only certain blogs seem to have flooded orana thou - you dont want mine :0)
Say I want to ask a question, and get the advice of the best experts I know. Where should I ask it? On Mix? On the Wiki? On OTN? On all three? Asking the same question in more than one place is considered rude, almost spam-like. Say I am willing to answer questions. Which forums should I monitor? Answering questions is not my primary job - I do it because I want to help, and because I consider it a fair trade for all the questions that I've had answered. I cannot afford the time to read ALL the forums.
I wish that you and Justin and whoever monitors the Wiki for Oracle would get together and create ONE set of forums, and share them.
The initial audience for Mix was Apps users, who don't really have forums. However, we saw high uptake from technical users and hence the overlap.
I would use OTN forums for asking/answering questions. Mix fills that gap for people who don't use forums.
As I mention in the post, OpenSocial will help alleviate this a bit because we'll be able to bridge the communities, including Eddie's, to some extent. Stay tuned for that.
I try to monitor comments on my blog, mix, a bunch of internal forums and OTN forums and twitter. OTN forums are more active, so I agree that's first choice.
It would be nice if they could be merged iwth mix, at least if I could post on an OTN forum as a mix user. Would be good to connect on mix with people I interact with on the forums, but I have no idea who user21993205 really is.
3-Step ^_^ Most companies only build. Some reaches the 2nd step: engage. But it ends there. Very few really empowers their communities. It's all about keeping them active and stuck to you.
I strongly agree: ...some stuff like promotion, moderation and content, but that stuff’s secondary IMHO. After all, it’s moot if no one shows up to your community. I hope some great minds and gurus realizes that ;)
And yes, it is tough, so tough. But sometimes it is just amazing how some Communities that's built get users who are already empowered, while some communities have members who just want to sit, no matter what you do they will just sit. ^_^