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AppsLab FAQ: How Do I Get People to Adopt?

Started by manalang · 9 months ago

It’s been a while since I posted an FAQ entry. All the recent activity around iPhone information has reminded me of another one.

Adoption.

So, this FAQ installment is targeted at enterprise communities.

Now that Connect has groups, people are using it more frequently for centralized collaboration, which is exactly what ... Continue reading »

2 comments

  • Frank Bradley

    11 months ago

    Jake,

    Great post. Some useful ideas for increasing adoption.

    We've been using Connect for the last few weeks and the number one item of feedback we've had is the lack of email subscriptions for Group activity. Whether we like it or not email is still the #1 communication tool for most people. We've posted content against groups and members have no idea that we've posted something, as they are not seeing anything in their inbox.

    Therefore to help improve building the Community, we'd like to see email subscriptions. To avoid Spam, we could give people the option to turn the subscriptions on or off.
    reply
  • Jake

    11 months ago

    This had been on our list for a while, and I think ENTP is building it. The first part is released to Mix, i.e. notifications are centralized into direct messages and there's an email digest option on the profile.

    The second part is allowing people to subscribe to threads. We'll be rolling these into Connect as they are finished. You might want to ping Marius and Tim to find out the status on these features.

    You make a good overall point too. I think I'll update the post to include it.
    reply

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