8 comments

• 

  Eddie Awad

  1 year ago

  Sorry about your wife’s iPhone Jake. I treat mine, my iPhone that is, like a rare piece of jewelery, but still gravity may win some day, or maybe my one year old daughter's little hands may do to my iPhone what gravity has not :)
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• 

  Jake

  1 year ago

  Yeah, oddly enough, she dropped it (again) while I was reading your comment. No kidding. Oh well, obey gravity, it's the law.
  Jake
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• 

  Niall Litchfield

  1 year ago

  Hmm
  
  I don't really recall Apple the business ever being people oriented. They were what I would call design oriented - that is they made really cool products that were/are designed to work well with people using them. They were always locked down, poorly expandable, proprietory and expensive and and... Pay a premium for good design and 'coolness'.
  
  Good luck with the 'repair/replacement' thing anyway.
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• 

  Jake

  1 year ago

  Maybe when anyone but Jobs was running the show, but yes, you make a good point. They did at one point claim they but technology for the human race. Anyway, it's appalling the way the majority of customers are treated, especially after paying the premium you mention.
  
  We'll see how it goes.
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• 

  jack

  1 year ago

  Jake,
  
  As you and I have talked, you know we share very similar feelings regarding Apple, so you know I'm no Apple Fanboy either...that being said, I guess I'd like to know what you'd like Apple to do with your wife's dropped iPhone? Should they give you a new one for free? If you dropped your Moto Razer, what would Motorola give you? I know it's only a matter of time before I drop my iPhone, so I'll probably be as upset as you when it finally happens. Slippery little guys they are.
  
  As for Apple bricking hacked iPhones, I have to say I wish Apple would have just ignored it and let the hacking go on as is. For you and your wife (and me as well) being early adapters, you were willing to pay full price for the features that were included in the phone as no hacks existed when you made the purchase. Sure the hacking community is pissed, but they're really such a small percentage of the marketplace Apple and it's shareholders probably won't care. I'm sure Microsoft is finally enjoying seeing Apple get beat on by the computing community for a change.
  
  The battery issue, I agree 100% with you. We'll all cross that bridge sometime and it will be interesting to see how Apple handles it. I feel like my battery doesn't last like it use to when it was new, but it may just be me using my iPhone more and more as a laptop replacement.
  
  Lastly, $0.99 ring tones of songs I've already bought. I can't come up with any justification for that!
  
  jack
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• 

  Jake

  1 year ago

  I want Apple to fix my wife's screen at a cost that's not 83% of the cost of a new one. I don't want something for free; after all, it's not a defect in the product.
  
  Doesn't it seem like their repair policies tend toward replacement policies? I think it's irresponsible to make the repair costs so high.
  
  Bricking has also affected non-hackers who installed 3rd party apps, so it's not just hackers.
  
  Anyway, the next 12-18 months will tell a lot about Apple. I think Jobs won't be able throw anyone else under the options backdating bus, which will spell disaster for Apple.
  Jake
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• 

  dc crowley

  1 year ago

  Apple will not be able to keep up this charade. You can't buy a Ferrari that turns into a brick after a few months. At least they will be opening up the iPhone to 3rd party apps.
  
  I sure hope Apple will have to abandon the exclusive deals with telcos. The pricing is unrealistic medium to long term. But at the moment it is selling well. Got to give them that.
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• 

  Jake

  1 year ago

  dc: Yeah, their current stance seems pretty risky, but then again, they are among the darlings of Wall Street right now. So, at the end of the day, who at Apple cares as long as the shareholders keep getting paid?
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